Frequently Asked Questions

Everything you need to know about shopping with The Allotment Store.

What is your standard shipping timeframe?

We offer standard shipping which typically takes 3-5 business days for domestic orders. Express shipping options are available at checkout for delivery within 1-2 business days.

How do I return an item that doesn't fit?

We accept returns within 30 days of purchase. Items must be in their original condition with all tags attached. Please use our online portal to generate a return shipping label.

How can I ensure I am ordering the correct size?

Each product page features a detailed 'Size Guide' with specific measurements. As we curate pieces from various designers, we recommend checking individual item dimensions to ensure the perfect fit.

Which payment methods do you accept?

The Allotment Store accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Clearpay.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide. International delivery times vary by location, and any customs duties or import taxes are the responsibility of the customer.

How do I track my order status?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to follow your parcel's journey.